Privacy
Privacy Policy
Effective Date: September 1, 2025
Balance (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website. By using our site, you agree to the practices described below.
Information We Collect
When you use our website, we may collect the following information:
Membership Information: If you register for a membership through the Momence plugin, you may be asked to provide contact details (such as name, email address, phone number, and payment information). These details are collected and processed by Momence on their secure platform. We do not directly store payment information on our site.
Contact Forms: When you submit information through a contact form, we may collect your name, email address, phone number, and any message you choose to provide.
Analytics Data: We use Google Analytics to understand how visitors interact with our website. This may include information such as your IP address, browser type, device, and browsing activity on our site.
Cookies & Tracking: Our website may use cookies and similar tracking technologies to improve your browsing experience and understand site usage.
Important: We do not request or store medical information on our website. Please do not enter any medical or health details into our contact forms.
How We Use Your Information
We may use the information collected for purposes including:
To provide and manage services you request (e.g., memberships, class registrations, event sign-ups).
To respond to inquiries submitted through contact forms.
To improve our website, services, and user experience.
To send communications about Balance programs, events, and services (you may opt out at any time).
To comply with legal obligations and enforce our policies.
Information Sharing
We do not sell or rent your personal information. We may share your information in the following limited circumstances:
Service Providers: With trusted third parties such as Momence (for membership management) and Squarespace/Google Analytics (for hosting and analytics).
Legal Requirements: If required to comply with applicable laws, regulations, or legal processes.
Business Operations: In connection with a business transfer, merger, or restructuring, where permitted by law.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. Parents or guardians should supervise children’s use of our website.
Your Choices
Email Communications: You may opt out of marketing emails by clicking “unsubscribe” at the bottom of our emails.
Cookies: You may disable cookies through your browser settings, though this may affect site functionality.
Access & Correction: You may request to update, correct, or delete your information by contacting us (see below).
Third-Party Links
Our website may include links to external websites or third-party services (including Momence). We are not responsible for the privacy practices of those external sites. We encourage you to review their policies when providing information.
No Medical Information
This website is for fitness, health, and wellness services. It is not designed for the transmission of medical information. Do not provide personal medical history, test results, or sensitive health details through our contact forms. For medical inquiries, please contact us directly through secure communication channels provided by our practice.
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page with a revised “Effective Date.”
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Balance Life
12 W. Willow Grove Avenue
267-235-2271
info@balancech.com